1. Are all jewelry pieces authentic?

Yes, all Golden World Jewelry products are 100% authentic and comply with approved specifications in terms of karat and weight.

2. Is there a warranty on the products?
Yes, we provide a lifetime warranty for gold quality and purity, as well as maintenance on all pieces.
3. Can items be returned or exchanged?
  • Returns are available within 24 hours of the purchase date according to the terms and conditions.
  • Exchanges are available within 3 days of the purchase date.
  • Please refer to the Exchange, Return, and Warranty Policy page for complete details.
4. Does the warranty cover breakage or misuse?
No, the warranty does not cover breakage or damage resulting from misuse or modification of the piece.
5. Are prices fixed?
Gold prices are not fixed and may change according to daily international gold prices.
6. What payment methods are available?
  • We offer several secure payment methods, including:
  • Electronic payment / Amwal pay
  • Installment payment / Q PAY
  • Cash on delivery / Daleeli delivery representative
7. Can products purchased on installment be returned?

Products purchased through installment systems (Q PAY) cannot be returned, and can only be exchanged for the same value or higher with payment of the price difference.

8. How long does shipping take?
  • Shipping time is estimated and varies depending on the shipping company and geographical location within the Sultanate of Oman.
  • The normal timeframe is from two days to one week.
9. Who bears the shipping cost?
The customer bears the shipping and packaging costs in cases of exchange or return.
10. Is the packaging secure?
Yes, all orders are packaged with secure and luxurious packaging to maintain the safety of the pieces during shipping.
11. Can the size be adjusted?
Yes, but any modification made to the piece may result in the cancellation of the right to exchange or return.
12. How can I contact you?

You can contact us via:

Email: info@golden-world5.com

Contact Us page in the online store