Terms and Conditions
Golden World Jewelry – Sultanate of Oman
By using the Golden World Jewelry website or completing any purchase through the online store, you acknowledge your full acceptance of these terms and conditions. If you do not agree, please discontinue use of the website.
1. Definitions
- The Store: Golden World Jewelry (the website).
- The Customer: Any person who uses the website or makes a purchase.
- Products: All jewelry displayed in the store.
2. Terms of Use
- The user must be 18 years of age or older, or use the website under parental supervision.
- The customer is obligated to provide accurate and up-to-date information when registering or making a purchase.
- Use of the website for any illegal purposes or activities that violate the laws of the Sultanate of Oman is prohibited.
3. Pricing and Payment
- All prices are displayed in Omani Rials and include Value Added Tax.
- Prices are subject to change according to fluctuations in global gold prices without prior notice.
- Payment is processed through approved payment methods in the store.
- In case of installment payment via Q PAY, the service provider’s terms apply.
4. Orders and Purchase Confirmation
- The order is confirmed after successful completion of payment.
- The store reserves the right to refuse or cancel any order in case of pricing errors or product unavailability.
- The customer is responsible for the accuracy of shipping information.
5. Shipping and Delivery
- Orders are shipped to the address registered by the customer.
- Delivery time is estimated and may vary depending on the shipping company and geographical location.
- The store is not responsible for any delays beyond its control.
6. Exchange and Return
Exchange and return processes are subject to the store’s policy outlined on the Exchange, Return, and Warranty Policy page, which forms an integral part of these terms.
7. Warranty
- All products include a lifetime warranty on gold quality and purity grade.
- The warranty does not cover damage resulting from misuse, breakage, or modification.
8. Installment Payment
- Products purchased through installment systems (Q PAY) cannot be returned.
- Exchange is permitted for the same value or higher, with payment of the price difference if applicable.
9. Intellectual Property
All content displayed on the website (images, text, logos, designs) is the property of Golden World Jewelry, and may not be used, copied, or republished without prior permission.
10. Limitation of Liability
- The store is not liable for any indirect losses or damages resulting from misuse.
- The store’s maximum liability is limited to the paid product value only.
11. Amendments
Golden World Jewelry store reserves the right to amend the terms and conditions at any time in accordance with the laws of the Sultanate of Oman, and updates will be published on the website.
12. Applicable Law
These terms and conditions are governed by the laws and regulations of the Sultanate of Oman, and Omani courts shall have exclusive jurisdiction over any disputes.
Contact Us
For any inquiries or support:
- Email: info@golden-world5.com
- Or via the Contact Us page in the online store